Companies with multiple locations which are managed by a limited staff require a communications solution that can route calls to available agents automatically. This is achievable using a Cloud-based Wildix system, which ensures that calls do not ring at locations where managers are away from the phone and instead routes call traffic to available agents or, better still, to agents with more skill and experience in winning deals… Read the Case Study
Pros vs Cons of VoIP
- High speed internet is essential when using/considering a VoIP phone system.
- Lack of bandwidth can lead to poor call quality (we have premise based solutions for those unable to obtain high-speed internet).